To report a fault with their services, you can contact BT by dialling 151 on your BT line. If you’re calling from another network, then phone them on 0800 800 151 or 800 800 151 if you’re on a mobile.
If you’re a business customer, then dial 154.
If you’re calling from another network, then contact them on 0800 800 154 or 800 800 154 if you’re on a mobile.
BT, or British Telecommunications, is one of the largest telecommunications giants operating in UK and the world. They have been around since 1969 and they certainly wasted no time in expanding their network and reach. They have strong international presence which is testament to just how big they have gotten.
Domestically, BT is the apparent king of telecommunications, having sole ownership over the Openreach trunk line infrastructure. They have even bought out EE, which already bought out T-Mobile and Orange. BT is growing in power and reach all over the UK. Their superiority is recognised by both their competition and their customers. They provide the fastest broadband internet available and also offer TV, Phone and Mobile services.
If you’re not calling from a BT line, then you can dial 0800 800 151. If you’re on a mobile, you can contact them on 800 800 151.
If you’re a business customer, you can dial 154 from your BT line or 0800 800 154 from a non-BT line. If you’re using a mobile, you can dial 800 800 154 .
If you’d rather call them up directly from a BT landline, then you certainly have the option to do so. It doesn’t matter if BT may be the biggest telecommunications or the fastest broadband internet provider in the UK, there will still certainly be a few times when you’ll experience faults with the service that they provide and you’re paying for. When this happens, you can always call them up on their customer service line by dialling 151 on your BT line.
Contact BT Online
If you’re already a BT customer and you are experiencing some faults with their products and services, then you can check out their product help page here: www.bt.com/help/home/
You can select the particular service that you currently have concerns with. After selecting a product or service, you’ll be able to read articles and watch videos that may help you troubleshoot your problems.